I am 77 year previous I approach this superb trip with my daughter to point out her our heritage in Chile, we paid Nearly $3000.00, we flew to South America Chile on 12/27-01/06/2016, then the nightmare begun the fly from Miami to Santiago scl , we seat within the runway for 2 hrs on account of baggage delayed, the pilot claimed it absolutely was challenge with not sufficient employee to load the plane AA957 with luggage. then our seats challenge: seat 41A , my daughter Television set was damaged, my seat 41B my arms had been damaged, wouldn’t shift up, so and when I should go to the bathroom I couldn’t stand up, due to the fact I've Diabetic issues I ought to visit the bathroom which is why I took the end seat Once i attempted to climbing more than the arm I Slice my leg and was bleeding. I question the flight attendant for help, she was no help at all. my daughter made an effort to help me by climbing more than me because we couldn’t get any help. she slip and fell on each arms seeking to climb about me and bruised The within of her legs truly lousy. we have photos of her leg and my leg look like elephant feet, let me show you it hurt so terrible I cried with the soreness, The full two months in Chile I had to obtain sneaker one measurement even larger considering that my toes were so swollen and my daughter couldn’t dress in her bathing fit given that the inside of her leg have been all bruised up.
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I would really like another person to phone me regarding the 3 worst buyer service phone calls I've at any time had nowadays. E mail me very first since the consultant reported I'm able to only get it done in composing. #flysouthwest. #behelpfulfail
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The website won't function. Whatever tab I select on the positioning doesn’t do the job. I wanted to Look at the standing of my flight And perhaps guide another one particular but very little functions.
There's no American Airways client service e-mail deal with detailed over the Formal Web-site, on the other hand There exists a sort you'll be able to submit as a result of the web site that sends your information to The shopper relations Division. You can access the email sort right here: .
we constantly fly united. often. not too long ago, nevertheless, we experienced the chance to purchase a A great deal lower fare on the web by means of american airlines. now i see why it had been decreased — shopper service was atrocious, the website didn’t work appropriately, And that i missing out on a great you could check here deal.
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The principle Web site tackle for American Airlines is . You'll be able to ebook flights and seek out getaway packages as well as other journey desires on the website. You may also entry your American Airlines account and call customer service.
I didn't have any bags to examine! Why does AA Purchaser Service go on to lie about factors the flight was overbooked? The ticket agent instructed me the flight was overbooked.
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I'm sorry to declare that our practical experience within the AA counter in Newark was less than stellar – Of the two customer service reps within the counter helping passengers checking in, a person focused her the perfect time to ONLY First Class passengers, and the opposite woman looked as if it would do as minor as feasible – much too busy stressing about what All people else was doing – all except what she could possibly be executing! As the line grew longer, the significantly less intrigued she became, and her Angle was horrific – It took us fewer time for you to get for the Airport than it did standing in line to examine in! (in excess of one hour with only four people in front of us). By the point we stepped up to the counter – a whole new agent got on board – we needed to “calm ourselves down†– you could picture how the other forty or so folks began to feel driving us! While you frequently strive to inform us, you “care†regarding the passenger, and this personal could use a bit of Frame of mind adjustment – or obtain her A further position!